Status Report - 2018.11.14 - Fulfillment beginning soon?! Ultimate!
9 months ago
– Mon, Dec 03, 2018 at 11:25:34 AM
Late to the party? Pre-orders are currently closed until fulfillment completes. When fulfillment is done, we will reopen direct orders through BackerKit!
TL;DR - The ships are approaching! Barring inspections or the boats sinking to the bottom of the ocean, fulfillment is likely to start November 26 (or sooner) for most regions. See below for exact dates.
Here is the tentative fulfillment schedule. As discussed in previous updates, we have instructed our fulfillment services to perform fulfillment as soon as they are able. Roxley does not hold back stock in any region. We know it can be difficult when we see people on social media having fun with a game and we don't have ours yet (we back Kickstarters too). But we ask that people try to please be patient during fulfillment. It is our intention to get your game to you as soon as humanly possible, while ensuring that we minimize probability of damage during transport.
The dates below are estimates.
Europe Port Arrival Date: Nov 18
Europe Fulfillment Starts (Est): Nov 26
USA Port Arrival Date: Nov 17
USA Fulfillment Starts (Est) : Nov 26
Canada Port Arrival Date: Nov 19
Canada Fulfillment Starts (Est): Nov 24
Asia (and Rest-of-world) Port Arrival Date: Arrived!
Asia (and Rest-of-world) Fulfillment Starts (Est): Nov 19
Australia Port Asia Arrival Date: Arrived!
Australia Fulfillment Starts: Nov 19
Regarding order of fulfillment in your zone
We lay out our preference to our fulfillment services that the furthest-away orders are shipped first, but ultimately Roxley entrusts our fulfillment partners to deliver orders in the manner they deem to be most efficient.
Brazilian Fulfillment: In Brazil we are currently in the process of determining the best course of action for getting your games to you. It is likely we will be importing your games into Brazil using a Brazillian publishing partner, and then shipping them to you from there. Duty and tax will be collected before you can receive the game. We will email you more information on this when it is available.
Rest of World: VFI and Gamesquest will be sending out rest-of-world orders. In many cases, these will be sent via surface post. Surface post orders can take up to 90 days to arrive (usually 30-45). We thank you for your patience.
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Keep rollin' Ultimates,